The DCF (Dell Community Forum) receives tons of spam. It has taken awhile to contain it. The keyword filters list max to 200 I think. We have at least 12 of those. At this point, I would guess that 90% of spam is correctly being "marked as spam" by Sprinklr and placed in the Spam Intake dashboard. W

This is DELL-Chris M. I work the DCF (Dell Community Forum) as a moderator/liaison. You can see my BIO here. I have been at Dell since 1997. I have worked the DCF as moderator/liaison since 1999. I specialize in Dell monitors, Alienware desktops. I edit/compose many of the FAQs on the DCF.

In today’s digital landscape, customer reviews are more than just feedback—they’re a powerful tool for building trust, improving products and services, and driving business growth. Whether you're using a platform like Sprinklr or managing reviews manually, implementing best practic

Time is ticking! There's a little over two weeks left to submit your nominations for the 2025 CXUnifier Awards, and we want to see our incredible Sprinklr Champions in the spotlight. 🏆 The eight award categories offer a broad range of opportunities to celebrate excellence and success acro

Hey, Sprinklr Community!  We’re kicking off something new, and I hope you are going to love it. Starting today, we’re launching a blog series designed to dive into the nitty-gritty of community strategy. Whether you’re just getting your community off the ground or looking to d

Hey, Sprinklr Community!  Time for the next blog in our series!   Hey there, community builder! Whether you’re creating an online hub or an offline gathering, the first question to tackle is the big one: What’s our purpose? Purpose isn’t just a fancy add-on—it&rsquo

 Hey, Sprinklr Community! Today, let's talk about something incredibly important: Creating a Seamless Experience for your community members. Think of your community as an integral part of every customer’s journey. From the moment they join, we want them to feel welcomed, supported, a

🚀 Join our global community of leaders, influencers, and innovators passionate about creating unified customer experiences. Our Sprinklr Champions program includes exclusive perks, personalized opportunities, and networking with innovators and trendsetters just like yourself.  🌟 Key Benefit

Hello Sprinklr Community! 👋  We’ve had some great questions from our customers on how to best approach engagement and conversations on social channels. We all know that Contact Center agents are pros at providing clear and professional help over the phone and through emails. But when it