Does Sprinklr natively support image recognition to identify whether a product in the uploaded image is damaged?

We recently had a report from one of our agents where the Sprinklr tab inside Salesforce was showing the error: ❌ "Unable to load, please check the setup." The agent was able to log into Sprinklr directly from the app launcher without any issues, but the Sprinklr tab within Salesforce cases was not

We're interested in expanding to Sprinklr's paid product, mostly for measurement. Looking for customers who use that part of the tool to see how they're using it, what they like, don't like. etc! And anything helpful you can share as we explore this new frontier in Sprinklr (ex: what did you wish yo

Hi group, I've run into a bit of a challenge lately. Is there an effective way to segment the fetching data by country without compromising data accuracy? For instance, I’m looking to perform a comparative analysis between Australia and New Zealand on the same topic, but don't know how to achi

Hi, question for folks who’ve set up new dashboards or data sources. How do you typically validate that the data is complete and accurate? Specifically: Do you run an initial reconciliation? What does that process look like? How long do you validate before trusting the new setup? Any common gaps

How can I automatically receive incoming emails? When I’m on “Email Direct Status,” I don’t receive any emails. Is there a setting I need to adjust?

how we can setup an auto-response (templatised) which is triggered after 7 days from last brand response, for cases where a custom filed is specifically tagged for this purpose?

How can I retrieve the right string to make a canned response automatically include the sender's name? I was using the following for another client of mine, but I am not sure if it is universal or environment-specific: %%[CASE__c_62971714a2f0142c8d7aed0c:Last Name] To use for canned responses in C

My client requires that every outbound message or post go through an approval process. Approvers are also responsible for publishing and engaging. Is there a way to prevent approvers from approving their own outbound messages while still allowing them to approve other outbound messages as part of th