Widget error: Search Request Size
Jonathan Gabriel
Published:
03/03/26 6:06 PM
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Does anyone know what this error refers to, when displayed on a Sprinklr Insights (social listening) widget? And how to troubleshoot?
"The search request size: 74370353, has exceeded the maximum allowed: 20971520."
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Allison Fasching
5 hours
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04/03/2026
Hi Jonathan! It looks like this error is occurring because the widget query is pulling in more data than Sprinklr allows. The platform has a 20MB limit (about 20,971,520 bytes), and your query is coming in at 74MB — well over that threshold. To resolve this, you’ll likely need to simplify or reduce the amount of data the widget is trying to retrieve. Here are some troubleshooting Tips:
1. Reduce the Time Range
Shorten the date window (for example, change from “Last 30 Days” to “Last 7 Days”) to decrease the amount of data being scanned.
2. Refine Your Keywords/Boolean
Simplify complex Boolean structures, break up long OR/AND statements, and remove overly broad terms.
3. Add Filters
Use more specific filters such as topic, source (for example, only X/Twitter), language, or geography to narrow down the dataset.
4. Break the Widget Into Smaller Parts
If the topic is broad, consider creating multiple smaller widgets rather than a single large one. More focused widgets are less likely to exceed the size limit.
This error is usually caused by too much data in a single request, so reducing the data payload should resolve the issue. Let me know if you’d like help reviewing your specific query.
Hope this helps!