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paulo.henrique

Published:

05/09/23 1:24 PM

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Estou criando uma apresentação e não entendo como ela está classificando por Classificar por. Seria possível ordenar alfabeticamente, ou criar alguma regra para esta ordenação?

Sprinklr Platform
Presentations

Question

Updated

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  • J

    Jay Elango

    2 years

    ago

    20/06/2023

    Hi @paulohenrique,

    Kindly check the screen recording.

    Steps:

    Search for the 'Custom fields'.

    Click on the three dots, select the edit button and search for 'Reptrak_Data'. 

    Look in for the 'Set Value' option. 

    Now rearrange the values by clicking on the 6 dots on the left-hand side before each value.

    As shown in the screen recording, drag and drop the values in alphabetical order;

    T1-22

    T2-22

    T3-22

    T4-22

    T1-23 and so on. 

    Finally, on the right side, under the 'Orders of the values will be' option, make sure 'as Displaced' is selected. Click Save. Now you can view the data in the alphabetical order. 

    Hope this helps. 

    • P

      paulo.henrique

      2 years

      ago

      19/06/2023

      Hello, thank you very much for the explanation.

      But I couldn't apply it, could you show me if yours worked?

      Mine didn't work.

      • J

        Jay Elango

        2 years

        ago

        20/06/2023

        Hi @paulohenrique​ - Sure. I can send you a screen recording of how it is done. I'll get back to you on this shortly.

    • J

      Jay Elango

      2 years

      ago

      19/06/2023

      Hi All - Rewriting the solution in English for the benefit of other members:) 
       
      Regarding the concern where the customer wanted to check while creating a presentation, will it be possible to perform the sorting in alphabetical order?

      Our Subject Matter Expert requested to follow the below steps to achieve the use case:
       
      1) Search for "Custom Fields" on Sprinklr.
      2) Search for "Reptrak_Data" and then click on Edit on the three dots.
      3) Sort the values in the custom metrics as per the order in which you require as per the use case.
      4) Click on "as Displayed" and then save the custom metric.
      5) Try re-applying the custom metric on the widget.
       
      Kindly refer to the screenshot attached in the previous message for reference. 

      • J

        Jay Elango

        2 years

        ago

        19/06/2023

        Oi @paulohenrique,

        Saudações! Obrigado por sua paciência durante todo esse tempo.

        Em relação à preocupação levantada, a equipe a analisou e solicitamos que você aplique as seguintes etapas para alcançar o caso de uso:

        1) Pesquise por "Campos personalizados" no Sprinklr.

        2) Pesquise por "Reptrak_Data" e depois clique em Editar nos três pontinhos.

        3) Classifique os valores nas métricas personalizadas de acordo com a ordem em que você precisa de acordo com o caso de uso.

        4) Clique em "como exibido" e salve a métrica personalizada.

        5) Tente reaplicar a métrica personalizada no widget. Por favor, consulte a captura de tela em anexo para sua referência. Sinta-se à vontade para entrar em contato se tiver mais dúvidas. 

        • J

          Jay Elango

          2 years

          ago

          11/05/2023

          Obrigado por enviar os detalhes adicionais, @paulohenrique. 
          Nossa equipe interna está trabalhando nessa questão. Nós o manteremos informado.

           
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