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How can I retrieve the right string to make a canned response automatically include the sender's name? I was using the following for another client of mine, but I am not sure if it is universal or environment-specific: %%[CASE__c_62971714a2f0142c8d7aed0c:Last Name] To use for canned responses in C

How can I automatically receive incoming emails? When I’m on “Email Direct Status,” I don’t receive any emails. Is there a setting I need to adjust?

Hi group, I've run into a bit of a challenge lately. Is there an effective way to segment the fetching data by country without compromising data accuracy? For instance, I’m looking to perform a comparative analysis between Australia and New Zealand on the same topic, but don't know how to achi

Hi, question for folks who’ve set up new dashboards or data sources. How do you typically validate that the data is complete and accurate? Specifically: Do you run an initial reconciliation? What does that process look like? How long do you validate before trusting the new setup? Any common gaps