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Sprinklr customers, now is your time to shine! 🌟The CXUnifier Awards celebrate outstanding brands and individuals who push the boundaries of innovation to enhance customer experience and drive meaningful business impact. These honorees exemplify excellence through creativity, technology and a commi

Hi All, I'm trying to create a custom metric that get last logout timestamp older then X Date. I was playing with the Days Difference metric type but  i can not select current date.  See screenshot.  Is there other options to get the right information? 

There is this helpful document for message types: ‎Message Types in Filters for Outbound and Inbound Reporting | Sprinklr Help Center. However it does not contain Reddit terms and my governance team is requesting Sprinklr documentation. How can I find the Reddit Message types? Is there another list

We have a source-agnostic case creation + scheduled callback use case where there is no Lead created. When the source agnostic case is created via API, the payload can populate up to 10 phone numbers across case-level custom fields. The expected callback sequence is: The first phone number is the