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Hi All, I'm trying to create a custom metric that get last logout timestamp older then X Date. I was playing with the Days Difference metric type but  i can not select current date.  See screenshot.  Is there other options to get the right information? 

We have a source-agnostic case creation + scheduled callback use case where there is no Lead created. When the source agnostic case is created via API, the payload can populate up to 10 phone numbers across case-level custom fields. The expected callback sequence is: The first phone number is the

I need to show my client the CSAT percentages for questions that were deleted from the surveys! We kept the existing surveys, added new questions, and removed the old questions instead of replacing them. Could you please share the workarounds to do so? Can we do this in the UI, or do we need to extr