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Sprinklr customers, now is your time to shine! 🌟The CXUnifier Awards celebrate outstanding brands and individuals who push the boundaries of innovation to enhance customer experience and drive meaningful business impact. These honorees exemplify excellence through creativity, technology and a commi

Hi All, I'm trying to create a custom metric that get last logout timestamp older then X Date. I was playing with the Days Difference metric type but  i can not select current date.  See screenshot.  Is there other options to get the right information? 

I need to show my client the CSAT percentages for questions that were deleted from the surveys! We kept the existing surveys, added new questions, and removed the old questions instead of replacing them. Could you please share the workarounds to do so? Can we do this in the UI, or do we need to extr

I’m trying to import 23 canned responses as text assets. Following the support article, I downloaded the example file and entered the required information for each field. However, I receive the following error in the Media Path column: “Please specify the value in [Asset Text] column.” The suppor