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How can I report and export a complete post thread including Post, Comments and Replies?
W

Waldemar Helm

6 days

 ago

20 views

Allison Fasching responded 

10 hours

 ago

Hi everyone, I’m trying to create a Reporting widget that shows the complete conversation structure for a single Community post, and I’m wondering whether this is possible and how it can be configured. My goal is to provide a specific Post ID or Post URL and get all messages belonging to that thre

1

20

Case Association Rules engine
A

Ashutosh GOEL

14 days

 ago

37 views

How to optimise this (Customer / Queue) rule - Master - Case Maker - FOR CASE ASSOCIATION To associate follow-up incoming messages, post-case creation. Ideal Scenario: Case is created and assigned Brand responds New customer message comes in and associates to the

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