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Cortney S

21 days

 ago

29 views

Allison Fasching responded 

4 hours

 ago

It seems there was a change recently that caused all macros to be in a drilldown style menu, rather than a collapsible list. Agents working in Care Console now have to click the "Favorite Macro" line to open a list of their Favorite macros, then select the macro they want to apply . Previously, the

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gopal chhetri

4 days

 ago

9 views

Allison Fasching responded 

5 hours

 ago

What is the quickest way to export comments on an Instagram post - think 10,000 comments on a contest post? The goal being able to verify contest entries, and pick a winner.

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9

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temeka_easterrice

25 days

 ago

16 views

Allison Fasching responded 

4 hours

 ago

There is this helpful document for message types: ‎Message Types in Filters for Outbound and Inbound Reporting | Sprinklr Help Center. However it does not contain Reddit terms and my governance team is requesting Sprinklr documentation. How can I find the Reddit Message types? Is there another list

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Brian Smith

26 days

 ago

19 views

Hi Team, The client has requested a temporary suspension period rather than indefinitely blocking profiles. My assumption is that this could be handled through a rule, but I'm not sure which rule context would be required or where this would be configured within Actions. Would the approach be to w

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