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gdimarino

18 days

 ago

18 views

Allison Fasching responded 

2 days

 ago

Hi everyone, It seems there is an issue with the management of Social Public in Sprinklr. Once "send to Salesforce" is selected, the comment does not appear as a Case in the Social queue on Salesforce.I've checked the Salesforce configuration and no changes have been made. Any ideas? Thank you

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Chaitanya.Dev

18 days

 ago

17 views

Allison Fasching responded 

3 days

 ago

Hi All, I am using Dtmf Response - Voice node to collect both dtmf and voice inputs from the caller. The length of my input is not fixed so Number of Input Digits field is set to 0 so that it can accept any number of digits. Due to this, even after customer completes entering the digits(eg: - 10 di

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17

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graziano.de.luca+a2a+dev

29 days

 ago

51 views

Allison Fasching responded 

26 days

 ago

Good morning! I noticed that the Partner Sprinklr University portal is not accessible. Did you notice the same issue or can you access it? Thank you! Graziano

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Tricia Higgins

24 days

 ago

18 views

Allison Fasching responded 

2 days

 ago

Is anyone else having issues with re-adding Facebook pages to Sprinklr now that we've been required to switch to work accounts in meta business suite?

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Brian Smith

9 days

 ago

14 views

Description: When a Message Approval Rule is triggered, the associated Case is correctly added to the Approval Case Queue for review. However, after the message is either Approved or Rejected, the associated Approval Case is not automatically removed from the queue. Expected Behavior: Once an approv

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