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Expand Favorite Macros by default in macro list?
C

Cortney S

27 days

 ago

34 views

Allison Fasching responded 

6 days

 ago

It seems there was a change recently that caused all macros to be in a drilldown style menu, rather than a collapsible list. Agents working in Care Console now have to click the "Favorite Macro" line to open a list of their Favorite macros, then select the macro they want to apply . Previously, the

1

34

Exporting Instagram Comments
G

gopal chhetri

10 days

 ago

13 views

Allison Fasching responded 

6 days

 ago

What is the quickest way to export comments on an Instagram post - think 10,000 comments on a contest post? The goal being able to verify contest entries, and pick a winner.

1

13

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