Sprinklr Service — Deutsche Telekom success story [Video]
Jordana Gustafson Wright
Published:
09/24/24 5:29 PM
32 views
3
32
Hi Everyone! I wanted to share a success story we published a few weeks back with Deutsche Telekom. They're rolling out Sprinklr Service in their contact centers across Europe — they have a couple hundred agents already onboarded and expect to have 40k+ once the project is fully implemented. I loved this quote from DT's senior innovation manager Bianca Löwemann: "Our agents are the face of our brand. We want to use AI-powered solutions to help them — but never to replace them."
You can check out the story at this link.
Question
Updated
4 days
Comments
- A
Allison Fasching
5 months
ago
05/02/2025
@scottfletcher thank you for reporting this! Both links have now been fixed!
- S
Scott Fletcher
3 months
ago
15/04/2025
I can confirm that the link works now.
- S
Scott Fletcher
5 months
ago
31/01/2025
Odd - the link fails to load the page contents. Only the page header and footers load. This is true in Edge and Chrome and also clicking from here and clicking from the Customer Stories page Sprinklr Customer Stories & Case Studies.
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Thank you for sharing. Iceland northern lights