request from for social posts
M

Maria Stroj

Published:

03/02/26 2:36 PM

4 views

1

4

Hi all, I've created an Intake Form and would like to set up the following steps:

  1. Notify selected users whenever a new form submission comes in.
  2. Automatically add the post proposal to the content calendar for one of our social media channels.
  3. Create an approval workflow before anything is published.

Do you have any tips or recommended best practices for setting this up?
I'm not entirely sure where to begin.

__PRESENT

Question

Updated

9 hours

 

Comments

  • A

    Allison Fasching

    2 days

    ago

    03/03/2026

    Hi Maria!   Here’s a streamlined way to set up your intake → calendar → approval workflow in Sprinklr:

    1. Notify the Right Users When a Form Is Submitted
    Use the Notify option in your form’s Post‑Submission Settings to alert specific users or groups. Many teams also create a Request Management dashboard to track all submissions in one place.

    2. Automatically Add the Request to Your Content Calendar
    Use the Rule Engine (Context: Request) → Trigger: Request Submitted → Action: Convert to Message.
    Map your form fields (e.g., request copy → caption) and set the post to Draft so nothing publishes automatically.

    3. Add an Approval Workflow Before Publishing
    Set up Tiered Approvals in Governance and create an approval path for content originating from your intake form.
    Then, in the Rule Engine, route your newly created drafts into this approval path.
    Optional: Add an Approval Queue to your dashboard for quick reviewing.

    Best Practices

    • Make key fields in your form mandatory (Preferred Date, Channel, Copy, etc.).
    • Save uploaded files automatically to the DAM.
    • Ensure approvers have Publishing rights; requestors should only have Edit access.
    • Submit a few test forms to confirm notifications, calendar creation, and approvals all work end‑to‑end.

    Hope this helps!  LMK if you have additional questions!

     
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