request from for social posts
Maria Stroj
Published:
03/02/26 2:36 PM
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Hi all, I've created an Intake Form and would like to set up the following steps:
- Notify selected users whenever a new form submission comes in.
- Automatically add the post proposal to the content calendar for one of our social media channels.
- Create an approval workflow before anything is published.
Do you have any tips or recommended best practices for setting this up?
I'm not entirely sure where to begin.
__PRESENT
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Allison Fasching
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03/03/2026
Hi Maria! Here’s a streamlined way to set up your intake → calendar → approval workflow in Sprinklr:
1. Notify the Right Users When a Form Is Submitted
Use the Notify option in your form’s Post‑Submission Settings to alert specific users or groups. Many teams also create a Request Management dashboard to track all submissions in one place.
2. Automatically Add the Request to Your Content Calendar
Use the Rule Engine (Context: Request) → Trigger: Request Submitted → Action: Convert to Message.
Map your form fields (e.g., request copy → caption) and set the post to Draft so nothing publishes automatically.
3. Add an Approval Workflow Before Publishing
Set up Tiered Approvals in Governance and create an approval path for content originating from your intake form.
Then, in the Rule Engine, route your newly created drafts into this approval path.
Optional: Add an Approval Queue to your dashboard for quick reviewing.
Best Practices
Hope this helps! LMK if you have additional questions!