We manage an X (Twitter) account through Sprinklr and are looking to clean up older posts by archiving or deleting them from the native platform. Is there a way to remove or archive posts on X while still retaining their historical performance metrics (impressions, engagement, etc.) within Sprinklr

Why? Instagram does support videos longer than 90 seconds.

Hi, is there a way to automatically send a Request Approval when the brand is tagged in Instagram stories? I kind of know the answer, still wanted to check if there was any workaround (beside the hectic manual DM requests). Thanks!

Hello all, Hope you are well. I'm currently setting up approval paths and currently have it that there are two groups that need to sign off a post before it can be scheduled. I've been able to set it up but have ran into the issue that there is some overlap with some users being in both groups

Hi, Do we need "@" to tag collaborators on Instagram posts/carousels? It appears to work with and without, but I'm unsure which is correct. Previously, some tagged posts failed to publish. Could you provide details on the correct tagging method? The linked help article (https://www.sprinklr.com/hel

Why do Facebook page data like reach and impressions show discrepancies between Sprinklr and Meta Business Manager when I connect Sprinklr to Looker Studio?

I'm curious about the Generative AI post creation feature in Sprinklr. I saw it advertised, but my searches haven't turned up anything. Is it available? If so, how can I access it?

An error occurred during the Meta-Lead forms creation process. Please tell me how to fix it.

Hello Guys, Has anyone been able to perform matrix calculations in Sprinklr? For example, perform a calculation that takes into account both the metric of interest, such as clicks, and the selected date range, and with the results of these calculations, produce an indicator.