20
Online now
Orchestrate on-brand global marketing campaigns across social and digital channels, and boost marketing ROI.
At Sprinklr, we’re committed to helping you find the answers you need as quickly as possible. Before submitting a support ticket click here!
Trending Tags
Customer Experience
Analyze
customer service
Reporting
YouTube
Scheduling
Error
Listening Explorer
Sprinklr Service
gopal chhetri
13 days
20 views
Allison Fasching responded
7 days
ago
Why? Instagram does support videos longer than 90 seconds.
2
20
0
gopal chhetri
14 days
25 views
Allison Fasching responded
13 days
ago
Hi, is there a way to automatically send a Request Approval when the brand is tagged in Instagram stories? I kind of know the answer, still wanted to check if there was any workaround (beside the hectic manual DM requests). Thanks!
1
25
0
Jakub "Koobs" Klitenik
10 months
94 views
Allison Fasching responded
8 months
ago
Hello all, Hope you are well. I'm currently setting up approval paths and currently have it that there are two groups that need to sign off a post before it can be scheduled. I've been able to set it up but have ran into the issue that there is some overlap with some users being in both groups
5
94
0
gopal chhetri
9 months
33 views
Allison Fasching responded
9 months
ago
Hi, Do we need "@" to tag collaborators on Instagram posts/carousels? It appears to work with and without, but I'm unsure which is correct. Previously, some tagged posts failed to publish. Could you provide details on the correct tagging method? The linked help article (https://www.sprinklr.com/hel
1
33
0
vincenzo.alberto.marrari
11 months
82 views
Sprinklr's Community responded
10 months
ago
Why do Facebook page data like reach and impressions show discrepancies between Sprinklr and Meta Business Manager when I connect Sprinklr to Looker Studio?
3
82
0
gopal chhetri
1 year
27 views
Jay Elango responded
1 year
ago
I'm curious about the Generative AI post creation feature in Sprinklr. I saw it advertised, but my searches haven't turned up anything. Is it available? If so, how can I access it?
1
27
0
Kyungtae.Park
1 year
76 views
Allison Fasching responded
1 year
ago
An error occurred during the Meta-Lead forms creation process. Please tell me how to fix it.
1
76
0
Fabiano Soares
1 year
44 views
Sprinklr's Community responded
1 year
ago
Hello Guys, Has anyone been able to perform matrix calculations in Sprinklr? For example, perform a calculation that takes into account both the metric of interest, such as clicks, and the selected date range, and with the results of these calculations, produce an indicator.
2
44
0
gopal chhetri
1 year
39 views
Sprinklr's Community responded
1 year
ago
We have a partnership with an influencer who posted a Reel on Instagram, tagging us (the brand) as a collaborator. The post is visible in our feed, accessible to our audience, and includes comments on the Reel. Are these comments being tracked in Sprinklr within the brand listening dashboards? I hav
2
39
0
Leonel.X.Larrosa.-ND
1 year
37 views
Sprinklr's Community responded
1 year
ago
Hello community, I have an account that is active on Sprinklr but it is not bringing me any metrics. The account is one that brings a lot of data and has been active in X Brazil since October again. What could it be?
2
37
0