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Sprinklr Marketing

Orchestrate on-brand global marketing campaigns across social and digital channels, and boost marketing ROI.

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R

rebecca.lee

19 days

 ago

15 views

Allison Fasching responded 

12 days

 ago

We're interested in expanding to Sprinklr's paid product, mostly for measurement. Looking for customers who use that part of the tool to see how they're using it, what they like, don't like. etc! And anything helpful you can share as we explore this new frontier in Sprinklr (ex: what did you wish yo

Sprinklr Marketing
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Briana Coffman

2 months

 ago

41 views

Allison Fasching responded 

1 month

 ago

Hi all! I saw Sprinklr has capability to bring in Four Square but I wanted to better understand that relationship. First, what is Foursquare? is it this one? https://foursquare.com/ Does anyone use it? If so, how? 

Sprinklr Marketing
Customer Experience
customer service
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brogan.goode

3 months

 ago

34 views

Allison Fasching responded 

3 months

 ago

We manage an X (Twitter) account through Sprinklr and are looking to clean up older posts by archiving or deleting them from the native platform. Is there a way to remove or archive posts on X while still retaining their historical performance metrics (impressions, engagement, etc.) within Sprinklr

Sprinklr Marketing
Reporting

1

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gopal chhetri

3 months

 ago

80 views

Allison Fasching responded 

3 months

 ago

Why? Instagram does support videos longer than 90 seconds.

Sprinklr Marketing
Error
Scheduling

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80

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G

gopal chhetri

3 months

 ago

46 views

Allison Fasching responded 

3 months

 ago

Hi, is there a way to automatically send a Request Approval when the brand is tagged in Instagram stories? I kind of know the answer, still wanted to check if there was any workaround (beside the hectic manual DM requests). Thanks!

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Jakub "Koobs" Klitenik

1 year

 ago

137 views

Allison Fasching responded 

11 months

 ago

Hello all, Hope you are well. I'm currently setting up approval paths and currently have it that there are two groups that need to sign off a post before it can be scheduled. I've been able to set it up but have ran into the issue that there is some overlap with some users being in both groups

Sprinklr Marketing

5

137

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gopal chhetri

1 year

 ago

57 views

Allison Fasching responded 

1 year

 ago

Hi, Do we need "@" to tag collaborators on Instagram posts/carousels? It appears to work with and without, but I'm unsure which is correct. Previously, some tagged posts failed to publish. Could you provide details on the correct tagging method? The linked help article (https://www.sprinklr.com/hel

Sprinklr Marketing
Scheduling

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vincenzo.alberto.marrari

1 year

 ago

103 views

Sprinklr's Community responded 

1 year

 ago

Why do Facebook page data like reach and impressions show discrepancies between Sprinklr and Meta Business Manager when I connect Sprinklr to Looker Studio?

Sprinklr Marketing

3

103

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gopal chhetri

1 year

 ago

41 views

Jay Elango responded 

1 year

 ago

I'm curious about the Generative AI post creation feature in Sprinklr. I saw it advertised, but my searches haven't turned up anything. Is it available? If so, how can I access it?

Sprinklr Marketing
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K

Kyungtae.Park

1 year

 ago

108 views

Allison Fasching responded 

1 year

 ago

An error occurred during the Meta-Lead forms creation process. Please tell me how to fix it.

Sprinklr Marketing
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