48
Online now
Streamline organic and paid campaign orchestration across 30+ channels with a unified AI-powered platform. Unlock higher productivity, faster go-to-market and better brand governance.
At Sprinklr, we’re committed to helping you find the answers you need as quickly as possible. Before submitting a support ticket click here!
Trending Tags
Analyze
Customer Experience
Sprinklr Service
YouTube
Error
Reporting
Scheduling
Listening Explorer
TikTok
Jakub "Koobs" Klitenik
3 months
21 views
Allison Fasching responded
24 days
ago
Hello all, Hope you are well. I'm currently setting up approval paths and currently have it that there are two groups that need to sign off a post before it can be scheduled. I've been able to set it up but have ran into the issue that there is some overlap with some users being in both groups
5
21
0
gopal chhetri
2 months
6 views
Allison Fasching responded
2 months
ago
Hi, Do we need "@" to tag collaborators on Instagram posts/carousels? It appears to work with and without, but I'm unsure which is correct. Previously, some tagged posts failed to publish. Could you provide details on the correct tagging method? The linked help article (https://www.sprinklr.com/hel
1
6
0
vincenzo.alberto.marrari
3 months
15 views
Sprinklr's Community responded
3 months
ago
Why do Facebook page data like reach and impressions show discrepancies between Sprinklr and Meta Business Manager when I connect Sprinklr to Looker Studio?
3
15
0
gopal chhetri
5 months
10 views
Jay Elango responded
5 months
ago
I'm curious about the Generative AI post creation feature in Sprinklr. I saw it advertised, but my searches haven't turned up anything. Is it available? If so, how can I access it?
1
10
0
Kyungtae.Park
6 months
30 views
Allison Fasching responded
6 months
ago
An error occurred during the Meta-Lead forms creation process. Please tell me how to fix it.
1
30
0
Fabiano Soares
7 months
22 views
Sprinklr's Community responded
7 months
ago
Hello Guys, Has anyone been able to perform matrix calculations in Sprinklr? For example, perform a calculation that takes into account both the metric of interest, such as clicks, and the selected date range, and with the results of these calculations, produce an indicator.
2
22
0
gopal chhetri
7 months
19 views
Sprinklr's Community responded
7 months
ago
We have a partnership with an influencer who posted a Reel on Instagram, tagging us (the brand) as a collaborator. The post is visible in our feed, accessible to our audience, and includes comments on the Reel. Are these comments being tracked in Sprinklr within the brand listening dashboards? I hav
2
19
0
Leonel.X.Larrosa.-ND
8 months
14 views
Sprinklr's Community responded
8 months
ago
Hello community, I have an account that is active on Sprinklr but it is not bringing me any metrics. The account is one that brings a lot of data and has been active in X Brazil since October again. What could it be?
2
14
0
Pippa Bowen
9 months
10 views
Sprinklr's Community responded
9 months
ago
We got an automated email that stated "Copyright detection failed for Instagram Reel. Please try again" but everything in the asset is cleared to publish. What is it? Why is it happening? How can I turn it off?
1
10
0
karthikeyan.palaniswamy Palaniswamy
10 months
9 views
Jay Elango responded
9 months
ago
WhatsApp recently introduced a feature called Channels. Does the Sprinklr platform support this feature? You can find more information about the feature: https://blog.whatsapp.com/introducing-whatsapp-channels-a-private-way-to-follow-what-matters
1
9
0