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Sprinklr Service
rebecca.lee
19 days
15 views
Allison Fasching responded
12 days
ago
We're interested in expanding to Sprinklr's paid product, mostly for measurement. Looking for customers who use that part of the tool to see how they're using it, what they like, don't like. etc! And anything helpful you can share as we explore this new frontier in Sprinklr (ex: what did you wish yo
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Briana Coffman
2 months
41 views
Allison Fasching responded
1 month
ago
Hi all! I saw Sprinklr has capability to bring in Four Square but I wanted to better understand that relationship. First, what is Foursquare? is it this one? https://foursquare.com/ Does anyone use it? If so, how?
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brogan.goode
3 months
34 views
Allison Fasching responded
3 months
ago
We manage an X (Twitter) account through Sprinklr and are looking to clean up older posts by archiving or deleting them from the native platform. Is there a way to remove or archive posts on X while still retaining their historical performance metrics (impressions, engagement, etc.) within Sprinklr
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gopal chhetri
3 months
80 views
Allison Fasching responded
3 months
ago
Why? Instagram does support videos longer than 90 seconds.
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gopal chhetri
3 months
46 views
Allison Fasching responded
3 months
ago
Hi, is there a way to automatically send a Request Approval when the brand is tagged in Instagram stories? I kind of know the answer, still wanted to check if there was any workaround (beside the hectic manual DM requests). Thanks!
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Jakub "Koobs" Klitenik
1 year
137 views
Allison Fasching responded
11 months
ago
Hello all, Hope you are well. I'm currently setting up approval paths and currently have it that there are two groups that need to sign off a post before it can be scheduled. I've been able to set it up but have ran into the issue that there is some overlap with some users being in both groups
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137
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gopal chhetri
1 year
57 views
Allison Fasching responded
1 year
ago
Hi, Do we need "@" to tag collaborators on Instagram posts/carousels? It appears to work with and without, but I'm unsure which is correct. Previously, some tagged posts failed to publish. Could you provide details on the correct tagging method? The linked help article (https://www.sprinklr.com/hel
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57
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vincenzo.alberto.marrari
1 year
103 views
Sprinklr's Community responded
1 year
ago
Why do Facebook page data like reach and impressions show discrepancies between Sprinklr and Meta Business Manager when I connect Sprinklr to Looker Studio?
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gopal chhetri
1 year
41 views
Jay Elango responded
1 year
ago
I'm curious about the Generative AI post creation feature in Sprinklr. I saw it advertised, but my searches haven't turned up anything. Is it available? If so, how can I access it?
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Kyungtae.Park
1 year
108 views
Allison Fasching responded
1 year
ago
An error occurred during the Meta-Lead forms creation process. Please tell me how to fix it.
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108
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