What is the Sprinklr Community? 

 At Sprinklr, we believe our customers deserve a place where like-minded professionals from all around the globe connect in a more human, helpful way. A place to inspire each other to grow, create, and innovate. 

 

That’s why we built the new Sprinklr Community: the front door to all things Sprinklr. Community members engage with current and future customers, share best practices and success stories, and earn rewards along the way. 

 

Why should you join? The answer is simple—why not? 
  

• Connect and Collaborate: Join our Community to connect with fellow Sprinklr users, share insights, and collaborate on innovative solutions.    
• Inspire, Learn, and Grow: Our community is a hub for inspiration and growth. Engage with peers, discover new ideas, and stay updated on the latest digital marketing and customer experience trends.  
• Access Exclusive Events and Opportunities: Stay ahead with exclusive access to webinars, workshops, and training sessions designed just for you. 
• Gain Valuable Knowledge and Insights: From optimizing your Sprinklr platform to exploring industry trends, our community offers a wealth of knowledge to help you succeed. 

 

👋 Engage 

 I’m new, how should I get started?  Welcome, we’re so glad you’re here! 

• Complete your profile by uploading your favorite headshot or selfie and filling out your information so we can all get to know you.  
• Update your notifications and email preferences in the profile settings so we know how and how often you want to be notified. 
• Check out the Welcome Center, for Community FAQs, Guidelines and other top content!
• Get to know others in the Community! Introduce Yourself!
• Start connecting, asking questions, earning badges, and being awesome! 
• Don’t miss the opportunity to join our Customer Advocay groups, likeSprinklr Champions, SUN, CX Unifiers
• Don't miss our next Event! Business-critical insights from Sprinklr experts at upcoming and on-demand events. 
• Check out some Sprinklr University courses. 

  

💻 Features  

• How do I create a post? Click on “+ conversation” to create a new post. 
• How do I edit/delete my post? If you need to fix something, just click the three dots icon next to your post and select 'edit' from the dropdown. To delete your post, select 'delete' from the dropdown. 
• How do I send a private message to another Community member? Find the person you want to chat with, visit their profile, click the three dots next to their profile, and hit the 'send message' button to start a DM.  
• How do I join a group? We've got loads of groups you can join based on what you're into, where you're from, what you know, and how you use our products. Head to the navigation menu, tap on 'Community', and then hit 'Groups' to find your crew! 
• How to see upcoming events? Check out our events calendar to make sure you're in on all the fun. Head to the navigation menu, tap on 'Events', or view them here.  
• How can I see Sprinklr University courses I may be interested in? We're just as into learning as you are! Head to the navigation menu, tap on 'Community Resources', and then hit 'Sprinklr University', or explore courses here. 

 

🏅 Badges and Awards 

• How do I earn points and badges? You can rack up points and collect badges for all sorts of fun activities in the Community like creating a post, engaging with others' posts, attending an event, becoming a Sprinklr Champion, collaborating on a customer story, and more! 
• How do I see my badges? Curious about your points and badges? Just click on your profile in the top right corner to check out your achievements and track your progress!