14
Online now
For over a decade, the world’s largest enterprises have trusted Sprinklr Social for its in-depth listening, unmatched channel coverage, enterprise-grade configurability and industry-defining AI.
At Sprinklr, we’re committed to helping you find the answers you need as quickly as possible. Before submitting a support ticket click here!
Trending Tags
Analyze
Customer Experience
Sprinklr Service
YouTube
Error
Reporting
Scheduling
Listening Explorer
TikTok
Hernan Rodriguez
1 year
250 views
Allison Fasching responded
2 days
ago
Good morning, I am wondering if it is possible to add music or audio to an Instagram post. When I upload/schedule, I use the Quick Publish widget and I don't see it there. If it is currently not possible, I think it would be a really neat tool!
7
250
0
Pippa Bowen
4 months
20 views
Sprinklr's Community responded
4 months
ago
Hey y'all! Has anyone successfully made a rule/automation that would automatically tag Facebook Stories that are identical to existing Instagram Stories? The IG stories are scheduled in Sprinklr (most of the time) and then published to both platforms, but our team is still having to manually retag
2
20
0
Gustavo X
1 year
66 views
Gustavo X responded
5 months
ago
Hello, I am looking to build a widget that would give me a list of the subreddit names (NOT user/handles, NOT source, NOT message type) that hit a specific Topic/Theme/Keyword Query. Does the platform offer the ability to get a LIST of the subreddits? (Example: r/SubredditName)Thanks!
3
66
0
kelly.lin
2 years
17 views
Sprinklr's Community responded
1 year
ago
Hi! I am creating a social reporting widget and want to remove posts where the Total Engagements are 0. How can I do that?
2
17
0
Quentin BIHEL
1 year
20 views
Sprinklr's Community responded
1 year
ago
Hello,I would like to know if there is a way to get the data from a Specific Kakao Channel as well as Naver blog on Sprinklr.Thanks for the insights :)
2
20
0
Aryan Ashoori
1 year
35 views
Sprinklr's Community responded
1 year
ago
Hey all, I'm trying to build a Total Engagement Trend custom metric: "TikTok Total Engagement Trend" + "Facebook Post Engagements Trend" + "Instagram Business Post Engagement Trend" + "LinkedIn Total Engagement Trend" + "X Total Engagements Trend"+ YouTube Engagement Trend Some of thes
2
35
0
Fabiano Soares
1 year
23 views
Sprinklr's Community responded
1 year
ago
Hello Guys, Anyone knows if theres a way that we can filter a table or a Ad post widget for example to only show the top 1 of some metric. For example, i just want to see the top 1 Impressions in the Ad post widget. Is there a way to make it? Thanks in advance.
2
23
0
pitchapa.wong
1 year
88 views
Sprinklr's Community responded
1 year
ago
I would like to edit a published Facebook post, is that possible?
2
88
0
mercadeo
1 year
24 views
tejas.bansal responded
1 year
ago
Good morning all, We are having trouble with the Honduras account for Gulf Oil, because since Feb 26 is not posting in the Facebook account. Please can you help us reviewing whats going on? Thank you.
2
24
0
Janelle.Davis
1 year
17 views
Sprinklr's Community responded
1 year
ago
I’m trying to do it repost past 60 Minutes video tweets, while making some edits to the copy (like updating the link and dates). I used to do it easily, but I can no longer edit the text. It's all locked.
3
17
0