18
Online now
Reach, engage and listen to your audience across 30+ digital and social channels to maximize engagement, build trust and drive revenue.
At Sprinklr, we’re committed to helping you find the answers you need as quickly as possible. Before submitting a support ticket click here!
Trending Tags
Customer Experience
Analyze
customer service
Reporting
YouTube
Scheduling
Error
Listening Explorer
Sprinklr Service
Hernan Rodriguez
2 years
360 views
rodriguez responded
3 months
ago
Good morning, I am wondering if it is possible to add music or audio to an Instagram post. When I upload/schedule, I use the Quick Publish widget and I don't see it there. If it is currently not possible, I think it would be a really neat tool!
8
360
0
Pippa Bowen
10 months
41 views
Sprinklr's Community responded
10 months
ago
Hey y'all! Has anyone successfully made a rule/automation that would automatically tag Facebook Stories that are identical to existing Instagram Stories? The IG stories are scheduled in Sprinklr (most of the time) and then published to both platforms, but our team is still having to manually retag
2
41
0
Gustavo X
2 years
75 views
Gustavo X responded
10 months
ago
Hello, I am looking to build a widget that would give me a list of the subreddit names (NOT user/handles, NOT source, NOT message type) that hit a specific Topic/Theme/Keyword Query. Does the platform offer the ability to get a LIST of the subreddits? (Example: r/SubredditName)Thanks!
3
75
0
kelly.lin
2 years
51 views
Sprinklr's Community responded
2 years
ago
Hi! I am creating a social reporting widget and want to remove posts where the Total Engagements are 0. How can I do that?
2
51
0
Quentin BIHEL
2 years
69 views
Sprinklr's Community responded
2 years
ago
Hello,I would like to know if there is a way to get the data from a Specific Kakao Channel as well as Naver blog on Sprinklr.Thanks for the insights :)
2
69
0
Aryan Ashoori
2 years
79 views
Sprinklr's Community responded
2 years
ago
Hey all, I'm trying to build a Total Engagement Trend custom metric: "TikTok Total Engagement Trend" + "Facebook Post Engagements Trend" + "Instagram Business Post Engagement Trend" + "LinkedIn Total Engagement Trend" + "X Total Engagements Trend"+ YouTube Engagement Trend Some of thes
2
79
0
Fabiano Soares
2 years
41 views
Sprinklr's Community responded
2 years
ago
Hello Guys, Anyone knows if theres a way that we can filter a table or a Ad post widget for example to only show the top 1 of some metric. For example, i just want to see the top 1 Impressions in the Ad post widget. Is there a way to make it? Thanks in advance.
2
41
0
pitchapa.wong
2 years
107 views
Sprinklr's Community responded
2 years
ago
I would like to edit a published Facebook post, is that possible?
2
107
0
mercadeo
2 years
60 views
tejas.bansal responded
2 years
ago
Good morning all, We are having trouble with the Honduras account for Gulf Oil, because since Feb 26 is not posting in the Facebook account. Please can you help us reviewing whats going on? Thank you.
2
60
0
Janelle.Davis
2 years
27 views
Sprinklr's Community responded
2 years
ago
I’m trying to do it repost past 60 Minutes video tweets, while making some edits to the copy (like updating the link and dates). I used to do it easily, but I can no longer edit the text. It's all locked.
3
27
0