Filter so that Total Engagements are Greater than 0
kelly.lin
Published:
12/06/23 8:20 PM
24 views
2
24
Hi! I am creating a social reporting widget and want to remove posts where the Total Engagements are 0. How can I do that?
Question
Updated
15 hours
Comments
- S
Sprinklr's Community
2 years
ago
07/12/2023
Hi Kelly,
You can apply the filter Total Engagement: Greater than 0 filter in the widget. If you do not see the filter, then we recommend you reach out to your success manager as this needs a DP enablement.
Regards,
Sprinklr Support
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John Hunter
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I am trying to do something similar, i want to create a metric that shows how many published posts have Engagements under 100 and then another for how many have engagements 100+
Sprinklr's Community
1 year
ago
01/07/2024
Hi John,
Thank you for your patience.
There are two ways to do this:
1. Create a custom metric
Choose the metric: Volume of Published Messages
Add Filter: Total Engagement: greater than: 0 or any number of your choice
2. Create a reporting widget
Plot Metric: Volume of Published Messages
Add Filter: Total Engagement: greater than: 0 or any number of your choice
Thank you,
Sprinklr Support