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Scott Fletcher
3 days
10 views
Allison Fasching responded
4 hours
ago
Here's a reporting problem which surprises me. Have others encountered this behavior? Order of Day of Week based on configuration in Custom Interval Settings on Reporting Dashboard | Sprinklr Help Center explains how to customize the definition of time intervals, including the week. For instance,
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Jaimie Selwa
27 days
13 views
After a short summer break from webinars, we’re back and excited to kick off the second half of the year with fresh programming for our Sprinklr Champions. As we plan for Q3 and Q4, we’d love to hear what you want to see, whether it’s: Customer spotlights showcasing how peers
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Allison Fasching
6 days
6 views
We’d love to hear how Sprinklr has helped you and your team! Your stories make a big difference and help other professionals discover what’s possible with Sprinklr. Take a few minutes to drop a quick review on Gartner Peer Insights, and once it’s published, you’ll get a $25
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Chetan Tiwari
25 days
13 views
meghej.khandelwal+champagne responded
4 days
ago
Hi, I am trying to plot frequency range for a SLA value. Let's say the frequency ranges are <30mins, 30-60 mins, 60-90 mins, 90+ mins.Then if the case first brand/user response sla is 45 mins, the corresponding SLA range column should show 30-60 mins.
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Jaimie Selwa
10 days
3 views
Congratulations to all of our 2025 CXUnifier award winners!This year’s honorees exemplify excellence in customer experience—trailblazing brands and individuals who consistently go above and beyond to create meaningful impact. With over 10 award categories, we were thrilled to celebrate t
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