Updating Meta access to managed work account access
Tricia Higgins
Published:
06/17/26 6:49 PM
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Is anyone else having issues with re-adding Facebook pages to Sprinklr now that we've been required to switch to work accounts in meta business suite?
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Allison Fasching
13 days
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09/07/2026
Hi Tricia! We've seen a few customers run into challenges recently as Meta continues to evolve its Business Suite permissions and authentication models.
If you're re-adding a Facebook Page, it's worth double-checking that:
We've also seen cases where changes to Meta's access model can impact existing connection workflows, so you're definitely not alone in asking the question.
If you're still experiencing issues, feel free to share any error messages or screenshots (with sensitive information removed), and the community may be able to help troubleshoot further.
Hope that helps! 😊