Quotation Marks within a Keyword - Sprinklr Insights (Social Listening)
Jonathan Gabriel
Published:
10/01/25 5:51 PM
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I'm wondering about how quotation marks function within a single keyword. Say for example, I add the following keyword (with quotation marks included) to a keyword list:
"Acme Systems" Testing~5
So I've set a proximity of 5 for this keyword. Would Sprinklr treat "Acme Systems" as an exact phrase that can be 5 or less words from the word "Testing"?
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Allison Fasching
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02/10/2025
Hi Jonathon! Yes, in Sprinklr, using the keyword "Acme Systems" Testing~5 will search for the exact phrase "Acme Systems" within five words of the term "Testing"
If you want to find posts where “Acme Systems” appears near the word “Testing.” You can use this query:
Here’s how it works:
✅ This will match phrases like:
🚫 It won’t match phrases like:
Hope that helps! LMK if you have additional questions!