How to tag Campaigns On post published outside SPrinklr
R

rahul.more

Published:

03/31/26 6:49 AM

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Hi Team, One of the client wanted to tag their older campaigns and make a campaign reporting dashboard. But while the tool doesn't show the older campaigns. The client is not publishing campaigns via SPrinklr. How to tag the older campaigns that have been published outside Sprinklr?

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Question

Updated

2 days

 

Comments

  • A

    Allison Fasching

    2 days

    ago

    06/04/2026

    Hi Rahul! Older campaigns published outside of Sprinklr do not appear as native Campaigns in the platform, as Sprinklr campaigns are created only when content is published through Sprinklr. These campaigns cannot be added or recreated retroactively.

    However, you can still report on older campaigns using the following approaches:

    • Tags: Create custom tags for each campaign and apply them to historical posts that have been ingested into Sprinklr. Dashboards and reports can then be filtered by these tags to analyze campaign performance.
    • Listening Topics: If the campaign included specific hashtags, keywords, or messaging, you can create Listening Topics to track and report on related conversations and engagement.

    For future campaigns, publishing content through Sprinklr and assigning campaigns at the time of publishing will ensure full campaign‑level reporting, with tags available as an additional reporting layer.

    Hope this helps!

     
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