Standardized Tracking of IVR Node Execution Timings
Samiksha Puri
Published:
09/18/25 9:21 AM
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My client wants to perform big data analysis on IVRs, which requires capturing the start and end time for execution of all IVR nodes. While the Node Execution Tracking Report provides this information, it is not a scalable approach since it requires enabling execution tracking on every individual node in the IVR. Is there a more scalable, standardized solution available to achieve this?
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This report shared below has node IDs against there execution start time and End time, but sequence of these nodes execution is not present, will this suffice your use case? if not please raise INSPR ticket for Support of enabling Node Execution Tracking for ALL Nodes / IVRs