SSO and Audience profile for Community
Kanchan Tyagi
Published:
07/17/25 12:21 PM
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Hi Team,
Q1: We are working on public facing KB for an existing client where SSO has been deployed. The Public facing KB will only be for Employees who might or might not have access to Sprinklr i.e. agents and other exmplyees. They want SSO to be deployed on this as well. How does the SSO piece works here. Can we use existing SSO set up or we need to do another SSO implementation for Public KB?
Q2: is there a way to automate the process of adding audience coming from Public KB after SSO login directly to profile list?
Regards
Kanchan
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