Source Agnostic Cases
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Christopher Bonner

Published:

02/11/26 4:07 PM

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Im making Source agnostic cases via a Guided workflow for a fraud case management solution. In doing so I need to configure a "Social Network" for the newly created case and I am doing so after adding "Source Agnostic" to the social network CF, however, this config creates cases but the cases are not looking correct once created.  Almost like they dont have a social network configured correctly. Is it possible to review these cases to determine if I am configuring this setup correctly. I have case examples as well. 

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