Query regarding Live Chat Case History Non-Logged-in Users
Account : A2A
Module : Livechat
Query: Live Chat Case History Non-Logged-in Users
Query:
"For live chat, the client wants their customers to see their old cases under ""Your conversations"" widget on live chat home screen for non-logged-in users filling out the contact form.
How can we achieve this?"
Question
Updated
3 days
Comments
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For anonymous users the session is maintained on a browser level if the we need the session history we have authenticate the used and thats the only way