Data Governance in Conversational Analytics
B

Bülent KARGIN

Published:

10/08/25 12:22 PM

19 views

1

19

Hi, I would like to have some informations about the  Data Governance in Conversational Analytics like:
a. Does the data processing happens only within the Sprinklr Environment or also out of the Sprinklr Environment for usage other AI Modells?
b. Are the Conversation and Analysis data stored only within the Sprinklr Environments?
c. How to delete/anonymise Conversation Data which is used /will be used for Conversational Analytics ?

Thanks

Question

Updated

4 days

 

Comments

  • TA

    Tashu Aggarwal

    1 month

    ago

    04/11/2025

    https://sprinklr.atlassian.net/wiki/x/RwARTAE

     
    Related Conversations
    JS

    Jaimie Selwa

    2 years

     ago

    476 views

    Cristopher Cravioto Garcia responded 

    6 months

     ago

    Hello, 👋 My name is Jaimie and I'm one of the Customer Advocacy Managers. Along with @Rupali Verma, we manage the Sprinklr Champions program. Welcome to the Community and our group! We'll use this space to share updates, executive opportunities, and gather feedback from you, our valued custome

    Sprinklr Champions

    3

    476

    0

    K

    Karla Prado

    3 years

     ago

    348 views

    Carlos Lara responded 

    2 months

     ago

    Hello everyone,I'm interested in integrating Sprinklr with Power BI to personalize my information. However, I haven't been able to find any documentation on the API itself. The only resources I came across were third-party platforms that require a fee for this integration. Has anyone successfully in

    Sprinklr Platform
    Integrations

    9

    348

    0

    H

    Hernan Rodriguez

    2 years

     ago

    343 views

    rodriguez responded 

    2 months

     ago

    Good morning, I am wondering if it is possible to add music or audio to an Instagram post. When I upload/schedule, I use the Quick Publish widget and I don't see it there. If it is currently not possible, I think it would be a really neat tool!

    Sprinklr Social
    Publishing
    Instagram
    support

    8

    343

    0

    JG

    Jordana Gustafson Wright

    1 year

     ago

    110 views

    marsh responded 

    2 months

     ago

    Hi Everyone! I wanted to share a success story we published a few weeks back with Deutsche Telekom. They're rolling out Sprinklr Service in their contact centers across Europe — they have a couple hundred agents already onboarded and expect to have 40k+ once the project is fully implemented. I loved

    Sprinklr Service

    9

    110

    0

    P

    paulo.henrique

    3 years

     ago

    146 views

    Jay Elango responded 

    2 years

     ago

    Estou criando uma apresentação e não entendo como ela está classificando por Classificar por. Seria possível ordenar alfabeticamente, ou criar alguma regra para esta ordenação?

    Sprinklr Platform
    Presentations

    8

    146

    0