Check for scheduled callback in IVR
Is it possible to check in the Inbound IVR if there's any callback scheduled for the number that's calling?
Question
Updated
17 days
Samiksha Puri
Published:
07/02/25 6:57 AM
14 views
1
14
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Estou criando uma apresentação e não entendo como ela está classificando por Classificar por. Seria possível ordenar alfabeticamente, ou criar alguma regra para esta ordenação?
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Abhishek Jain
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Yes, you can use "Has Pending Callback" field under profile in Decision box to put condition to check if callback exist for Profile or not