No publish mode on my prfile
T

teodora.terzic

Published:

03/10/23 1:27 PM

7 views

3

7

Dear everyone,

I wanted to create a new asset and to request an approval for following asset. But my HQ told me that I need an option PUBLISH, that I dont have - how can I solve this problem?

Sprinklr Service
Publishing

Idea

Updated

2 years

 

Comments

  • J

    Jay Elango

    3 years

    ago

    20/03/2023

    Hi @teodoraterzic, 

    Hope your issue is resolved. Kindly let us know if you're facing any challenges with any other assets. If not, we'll go ahead and close this case in the next 48 hours. 

    Have a great week ahead:)

    • S

      Sprinklr's Community

      3 years

      ago

      13/03/2023

      Hi Teodora,

      ​

      Hope this mail finds you well.

      ​

      We checked the issue from our end from the user's perspective and found that the user(teodora.terzic) is able to publish the mentioned asset(Attached Screenshot). Could you please check and confirm if the issue still persists? If the issue is with some other asset , please help us with the asset id and the mail id of the user who is facing this issue so that we investigate it further from our end.

      ​

      Best Regards

      Sprinklr Support

      Attachment Preview
      • J

        Jay Elango

        3 years

        ago

        13/03/2023

        Hi @teodoraterzic,

        Welcome to the community! I am looping in our support team who will assist you further and help you get the required access to 'Publish' your content.

         

         
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