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temeka_easterrice
2 days
4 views
There is this helpful document for message types: Message Types in Filters for Outbound and Inbound Reporting | Sprinklr Help Center. However it does not contain Reddit terms and my governance team is requesting Sprinklr documentation. How can I find the Reddit Message types? Is there another list
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Brian Smith
2 days
1 views
Hi Team, The client has requested a temporary suspension period rather than indefinitely blocking profiles. My assumption is that this could be handled through a rule, but I'm not sure which rule context would be required or where this would be configured within Actions. Would the approach be to w
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1
j.f.drijsen
16 days
12 views
Hi All, I'm trying to create a custom metric that get last logout timestamp older then X Date. I was playing with the Days Difference metric type but i can not select current date. See screenshot. Is there other options to get the right information?
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12
Anoushka Das
24 days
26 views
We have a source-agnostic case creation + scheduled callback use case where there is no Lead created. When the source agnostic case is created via API, the payload can populate up to 10 phone numbers across case-level custom fields. The expected callback sequence is: The first phone number is the
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Help Articles
Enable sound notifications on different browsers
Follow the below steps to enable sound notifications on your respective browsers.Google ChromeLaunch the Google Chrome browser on your computer.Click the Lock icon on the left of your website URL and click Site settings.The Settings window will open. Select Privacy and Security from the left pane.Se
The Sprinklr APIs
Sprinklr offers a variety of robust, convenient and simple RESTful Web service APIs to integrate data from Sprinklr to any external system. Through Sprinklr’s API portal, your developers can create Web applications to interact directly with data that resides in Sprinklr. Among the available features
Detect copyright violations while publishing videos
While uploading a video on Instagram (Reel, Carousel video or Story), you can detect if that video is copyrighted or not. This capability helps you abstain from copyright infringement or plagiarism.Note: This capability is only supported for Instagram channel.Steps to Check Copyright Issues While Pu
Media Recommendations by Social Channel
While uploading media content and publishing through Sprinklr, there are channel-specific requirements and recommendations to consider. Find below the optimal specifications for images and videos supported in various social media channels. Note: Since various social channels may update their optimal
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