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Allison Fasching
1 day
1 views
0
1
paolahue
11 days
8 views
Allison Fasching responded
7 days
ago
Hi everyone! I’m interested in adding a metric to my social media dashboard that can aggregate clicks from Facebook + Instagram (if possible) and YouTube. However, I haven’t been able to find a metric that tracks clicks on YouTube. Have any of you done this before, or what would you reco
1
8
Cortney S
8 days
5 views
Cortney S responded
8 days
ago
I received a request from my team to display the macros used on a case in the conversation pane. Many of our agents already have "View Activity" enabled, but it only shows "Case assigned to [agent]" and "Unassigned from [agent]". I'm not seeing any settings or controlling fields for this. Is it poss
1
5
Ella Sorensen
14 days
5 views
Allison Fasching responded
12 days
ago
Hello! Can someone please help and/or advise me on pulling in certain metrics on my dashboard? I'm trying to pull in IG Reels with the most views, IG Reels with the highest engagement rates, static posts with the highest impressions, carousels with the highest impressions, etc. and all the widgets a
1
5
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