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Does Sprinklr support a feature in WhatsApp called Channels?
K

karthikeyan.palaniswamy Palaniswamy

2 years

 ago

46 views

Allison Fasching responded 

2 days

 ago

WhatsApp recently introduced a feature called Channels. Does the Sprinklr platform support this feature? You can find more information about the feature: https://blog.whatsapp.com/introducing-whatsapp-channels-a-private-way-to-follow-what-matters

5

46

Remove Profile Names from Inbound Message Dimension in Reporting Dashboard?
C

Cortney S

1 month

 ago

79 views

Allison Fasching responded 

2 days

 ago

Is it possible to get only the text of a message without the profile information for a reporting dashboard? The Inbound Message dimension description says, "The text of the Inbound Message" but when used, it also includes the profile name of the sender. My goal is to capture the inbound text but not

3

79

Sprinklr scheduled export
L

lea.hampinen

1 month

 ago

24 views

Allison Fasching responded 

2 days

 ago

Hello! Is it possible to schedule exports to email daily with a "real" attached zip file not with a download link? I am trying to automate this process of extracting attached files from emails but since scheduled exports are in the form of url download links, this is proving to be a challenge.  

1

24

Ability to blacklist a user from Follow and Direct Message?
C

Christopher Mixon

1 month

 ago

20 views

Allison Fasching responded 

2 days

 ago

A Superuser asked us for the ability to blacklist another user from Following and Direct Messaging them? Have any of you found this capability within the Sprinklr Community Builder?

1

20

Help Articles
Enable sound notifications on different browsers

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Sprinklr offers a variety of robust, convenient and simple RESTful Web service APIs to integrate data from Sprinklr to any external system. Through Sprinklr’s API portal, your developers can create Web applications to interact directly with data that resides in Sprinklr. Among the available features

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Detect copyright violations while publishing videos

While uploading a video on Instagram (Reel, Carousel video or Story), you can detect if that video is copyrighted or not. This capability helps you abstain from copyright infringement or plagiarism.Note: This capability is only supported for Instagram channel.Steps to Check Copyright Issues While Pu

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While uploading media content and publishing through Sprinklr, there are channel-specific requirements and recommendations to consider. Find below the optimal specifications for images and videos supported in various social media channels. Note: Since various social channels may update their optimal

Sprinklr Social

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