Search Results
Conversations
0
1
Sanyam Srivastava
1 hour
2 views
I have a use case where customer is looking to export Livechat transcript from Sprinklr. I know for some customers, we send the transcript over to Salesforce. Is there a way to store this transcript at a case level or export it using APIs?
0
2
Varun Sharma
1 day
5 views
SHIVAM SHARMA responded
4 hours
ago
Hi team,How can we format the bot replies which are sent in Live Chat?For example:In the above screenshot, we are just sending a normal bot replies having some variables defined in the flow above the bot reply. Now, how can we do the below customisations? — Bold/italics. — Font Colour and Font Siz
1
5
Shakeel Akhtar
4 hours
4 views
For Update Callback API https://dev.sprinklr.com/update-callback In API documentation – It states that this field ‘phoneNumber’ is a mandatory parameter however when we are trying to send request without it, it’s working as expected.Ask: Can you confirm if this is a bug and the field is mandatory O
0
4
Help Articles
Enable sound notifications on different browsers
Follow the below steps to enable sound notifications on your respective browsers.Google ChromeLaunch the Google Chrome browser on your computer.Click the Lock icon on the left of your website URL and click Site settings.The Settings window will open. Select Privacy and Security from the left pane.Se
The Sprinklr APIs
Sprinklr offers a variety of robust, convenient and simple RESTful Web service APIs to integrate data from Sprinklr to any external system. Through Sprinklr’s API portal, your developers can create Web applications to interact directly with data that resides in Sprinklr. Among the available features
Create a Discord Bot account
To add your Discord Server account in Sprinklr, you must have a Discord App and a Discord Bot linked to your server. In this article, you will learn how to create a Discord Bot on a particular Discord Server.To create a Bot accountMake sure you’re logged on to the Discord Application Website.Navigat
Detect copyright violations while publishing videos
While uploading a video on Instagram (Reel, Carousel video or Story), you can detect if that video is copyrighted or not. This capability helps you abstain from copyright infringement or plagiarism.Note: This capability is only supported for Instagram channel.Steps to Check Copyright Issues While Pu
Users
Allison Fasching
3090 Points
Briana Coffman
1055 Points
Gustavo X
3750 Points
Karla Prado
3910 Points
Groups
View All
Events
View All
DATE
EVENT
LOCATION
Webinar
Courses
View All
10m
19.8 Summer 2024 Release - Cross Products
5m