Multiple Transitional Screens between Screens in Guided Workflows
N

Neil Doppler

Published:

10/17/24 2:09 PM

27 views

2

27

You are allowed a Transitional Screen between Screens of a Guided Workflow.  One action that can be taken in this transitional screen is the opening of a URL in a new tab of a user's web browser.  However, you can use two Transitional Screens in series between two Screens. Why is this? 

Diagramming the nodes below:

Screen

|

Transitional Screen

|

Transitional Screen

|

Screen

I am trying to minimize User clicks, and pulling up multiple URLs, without having to place a "screen" in between the Transitional Screens would be ideal.

Any thoughts?

Sprinklr Service
Customer Experience

Question

Updated

3 days

 

Comments

  • S

    Sprinklr's Community

    1 year

    ago

    29/10/2024

    Hey Neil,

     

    Do you want to have two consecutive transitional screens in GP for opening two different URLs and what is the use-case targeted?

     

    Regards,

    Sprinklr Support

    • J

      Jay Elango

      1 year

      ago

      28/10/2024

      Hi Neil,

      We wanted to update you that our internal team is already looking into this issue. They will contact you shortly for additional details. 

       
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