Comments on Instagram Paid Partnership/Collab Post
gopal chhetri
Published:
11/28/24 3:26 PM
19 views
2
19
We have a partnership with an influencer who posted a Reel on Instagram, tagging us (the brand) as a collaborator. The post is visible in our feed, accessible to our audience, and includes comments on the Reel. Are these comments being tracked in Sprinklr within the brand listening dashboards? I have a listening dashboard set up to monitor comments, but I haven’t seen any of them appear. Could you please advise?
Thank you!
Question
Updated
4 days
Comments
- J
Jay Elango
7 months
ago
28/11/2024
Hi @gopal_katwal_chhetri_acosta,
Thank you for your post. I have notified the internal team regarding your query. In the meantime, please let us know the dashboard URL for further investigation.
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Sprinklr's Community
7 months
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28/11/2024
Dear Gopal,
Please share the following details so that we can check this effectively:
>> Listening dashboard URL
>> Message URL
>> User email used to log in to the platform
Best,
Shubham