ACCOUNT WITHOUT METRICS
Leonel.X.Larrosa.-ND
Published:
11/07/24 8:50 PM
15 views
2
15
Hello community, I have an account that is active on Sprinklr but it is not bringing me any metrics. The account is one that brings a lot of data and has been active in X Brazil since October again. What could it be?
Question
Updated
12 days
Comments
- J
Jay Elango
8 months
ago
08/11/2024
Hi Leonel,
Thank you for your post. I have notified the internal team regarding this issue. In the meantime, please let us know the dashboard link, account name and any supporting screenshots.
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Sprinklr's Community
8 months
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08/11/2024
Hi Leonel,
Thank you for writing to Sprinklr Support.
For us to investigate further, we would request you to provide us with the following details -
1) Sprinklr registered email through which you are logging to the platform
2) Dashboard URL where the widget is present.
3) Exact widget name for which you are facing the issue.
4) Date range applied to fetch the data.
5) Screenshot of the behavior.
Looking forward to your kind reply.
Thanks & Regards,
Sameer