X Livestream Comments (Sprinklr Insights)
Jonathan Gabriel
Published:
03/18/25 1:53 PM
17 views
2
17
Is Sprinklr Insights (social listening) able to capture comments on an X livestream? If so, how long does it usually take to populate those comments on a listening dashboard?
Question
Updated
11 days
Comments
- J
Jay Elango
4 months
ago
21/03/2025
Hi Jonathan,
Thank you for your post. Please check this article for the latest X capabilities. However, capturing live stream chat events may require using an API. [Check out this document for reference.] Our internal team has also been notified about this query. We'll get back to you shortly.
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Sprinklr's Community
4 months
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21/03/2025
Hi Jonathan,
Thank you very much for your patience.
We would like to let you know that as per the current design of the product X livestream comments are not supported in Sprinklr Insights.
Kindly consider raising an enhancement request to your Sprinklr Account Team.
Regards,
Sprinklr Support