Posting Failure
Ella.Sorensen
Published:
08/16/23 9:31 PM
11 views
3
11
Hello there,
Several Vital Proteins markets are currently onboarding Sprinklr, however VP Poland has run into an issue when posting. The post went live on their Facebook with no problem, but failed to go live on their Instagram account. Can you please advise?
Thank you!
Idea
Updated
1 year
Comments
- S
Sprinklr's Community
2 years
ago
17/08/2023
Hi @ellasorensen ,
Can you please help us with the failed POST_ID or the Instagram account name with partner details so that investigate this further?- Smruthi Patgar
- J
Jay Elango
2 years
ago
17/08/2023
Thank you for reaching out to us. Could you please share with us the Dashboard URL, and the post links from FB and IG handle? Is there any error message that pops up while trying to post on the IG handle? If so, kindly send us the screenshot of that as well.
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Sprinklr's Community
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Hi Team,
I hope you are doing great. We hope your issue is resolved since this case is pending for more information for the last few days. We are sending this email to let you know that your case will be auto-closed now. If you feel your issue wasn’t resolved you can email us back and we shall look into it.
We thank you for choosing Sprinklr. Have a wonderful day ahead!
Regards
Support Team