Google QA Capabilities
Briana Coffman
Published:
01/27/24 2:41 AM
18 views
2
18
Does Sprinklr have capability to pull Google Q&A's? Not Google Reviews, but QAs
Idea
Updated
1 year
Comments
- J
Jay Elango
2 years
ago
29/01/2024
Hi Briana,
Thank you for your post. I'm looping in our support team, to help you with your query.
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Sprinklr's Community
2 years
ago
29/01/2024
Hi Briana,
Greetings!
Thank you for reaching out to us. Yes, we do support the grabbing of Google Questions and Answers in Sprinklr.
I hope this helps!
Regards,
Sravya,
Product Support Engineer
Briana Coffman
2 years
ago
29/01/2024
is there functionality to answer those Q&As in sprinklr too?
Sprinklr's Community
2 years
ago
30/01/2024
Hi Briana,
Yes, you can answer them from Sprinklr.
Regards,
Neeta
Briana Coffman
2 years
ago
20/02/2024
Thank you. What is needed to activate this capability? Do I need to reach ou to my Success Manager?
Sprinklr's Community
2 years
ago
22/02/2024
Hi Briana,
Thank you for your patience.
Google questions and answers will be grabbed please find the below document for further limitations of for the channel, there is no extra setup needed:
https://help.sprinklr.com/articles/google/google-capabilities-and-limitations/6137663a52911d3e29ad762b
Regards
Sudhanshu