Sprinklr API - Update Callback API
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Shakeel Akhtar

Published:

07/03/25 8:41 AM

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For Update Callback API https://dev.sprinklr.com/update-callback

In API documentation – It states that this field ‘phoneNumber’ is a mandatory parameter however when we are trying to send request without it, it’s working as expected.

Ask: Can you confirm if this is a bug and the field is mandatory OR confirm if it’s optional and documentation needs to be updated?

Note that this is blocking implementation so looking for a  prompt response.

Ticket has been opened with no response: https://community.sprinklr.com/support/requests/2709821

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