Journey Facilitator & Audience Profiles on Mobile App
Sebastian Spagnuolo
Published:
07/09/25 7:38 PM
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Hi team!
We have a customer that wants to provide store managers the capability to send proactive WhatsApp messages to customers and then create a conversation through a Sprinklr case with customers. This is an use case we can provide, however they need it to work on mobile app because those managers only have access to cellphone and not a desktop.
- I see Audience Profiles as accesible however I dont see MUltiple Selection of Profiles to apply Macros in bulk, in that possible?
- Also, managers need to upload weekly offers to a JF. I dont see that happening. However is there any workaround available? Pointing JF Asset to an external URL from where it pick it from?
Thanks in advance
cc: @Gabi Gomes
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