Would it be possible to be able to autotag video content based on the length of the video?
K

karl Watkiss

Published:

09/27/23 1:16 PM

5 views

3

5

This request came in from Shell. They want to be able to autotag video content based on its duration i.e.
0-15 secs

15-30 sec

30-60 secs etc

Sprinklr Social

Idea

Updated

11 months

 

Comments

  • J

    Jay Elango

    2 years

    ago

    09/10/2023

    Hi @karlwatkiss,


    We are glad to let you know that the reported issue has been resolved and here are the details around the same. Here is the note from our internal Support Team.

    "Looking at the rule options, this does appear to be the case, but only when selecting the following option:

    'Condition Applies to the Properties of the Outbound Message' =

    Video Duration (Shell) is 0-15 secs,15-30 secs and 30-60 secs etc.


    Please note that this is a custom field that exists in the partner environment and is created. Currently, these do not exist conditions that can check the duration of the recording. I trust hence this custom field was created to route messages accordingly.  - Shalini Gurram, Technical Support Team".  

    I hope this information helps!

    • J

      Jay Elango

      2 years

      ago

      09/10/2023

      Thanks for your reply @karlwatkiss. Our support team will look into it and get back to you.  

      • J

        Jay Elango

        2 years

        ago

        05/10/2023

        Hi @karlwatkiss,

        Thank you for your post. Could you please provide the Dashboard URL for which they're looking to auto-tag the video content?

        • K

          karl Watkiss

          2 years

          ago

          05/10/2023

          Hi Jay,
          It wasn't for a specific dashboard, it was an open request. The client in question is Shell. Here is the request in full:

       
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