Downloaded Data is not in order
J

jayeshkumar.katariya

Published:

03/22/23 7:04 PM

14 views

2

14

​When I download ALL POSTS from Export, I am able to download, but...​

​Data is not in order​

​Data downloaded does not help to identify a link between messages​

​For example:​

​Problem1 is reported​

​Other Communities remember replies with Message2​

​The customer responded with Answer1​

​These 3 data points should be somehow linked in order when we Export​

Idea

Updated

1 year

 

Comments

  • S

    Sprinklr's Community

    2 years

    ago

    23/03/2023

    Hello Jayesh,

     

    Can you please drop an email to tickets@sprinklr.com so that we can help you further.

     

    Thanks,

    Sprinklr Support

    • J

      Jay Elango

      2 years

      ago

      23/03/2023

      Hi Jayesh Kumar,

      Thank you for your post. I am looping in the support team to further investigate this issue. 

       
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