Reporting & Analytics
Prove the ROI and performance of your Customer Care team.
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Question
Subject and Description from reporting widget is irrelevant
Hi team, Can you change the subject and description of the email we get from reporting widget alert? The subject and description we get right now is irrelevant for the client. Can we customise it? When we click on "View in Sprinklr", it redirects to the dashb
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Error Message "Cannot read properties of undefined (reading 'ids')"
What does this error message mean when I'm trying to clone a dashboard? Cannot read properties of undefined (reading 'ids')
idea
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Error when publishing on Facebook
Hello, Hope you're well. I encountered an issue when scheduling a post on Sprinklr for Rolex official Facebook page. I received a notification who said that there's an error and it can't publish the post : We already had the same problem on Youtube and flagged it to you on ticket 1192763. As the p
idea
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Can i edit in Bulk field 5. Classification?
Hello, I would need to re-classify some cases and instead of doing it one by one I wonder if it can be done in bulk. Thanks
idea
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