Asset Libary
Ella.Sorensen
Published:
04/13/23 8:39 PM
5 views
1
5
Is there an option to create folders within the Asset Library? Would be great to drop in content and make it available for all Vital Proteins INTL markets to access and schedule.
Thank you!
Idea
Updated
2 years
Comments
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Sprinklr's Community
2 years
ago
14/04/2023
Dear Ella,
Thank you for your post! I would like to add that there are two ways to create folders in the asset library.
Firstly, by clicking on any asset, a rectangular bar will appear below with the "Add to Folder" option.
Secondly, you can access the "Add to Folder" option by clicking on the three dots or "more options" of every asset.
If you have any further inquiries, please let us know.
Thanks,
Harsha
Ella.Sorensen
2 years
ago
14/04/2023
@sprinklr_community
Thank you! Is there a way to make the folder private? I made one for "INTL Vital Proteins" but want to make sure there is restricted access.
Ella.Sorensen
2 years
ago
14/04/2023
@sprinklr_community Also, how do I add assets into the Asset Manager? I created my own folder, but I'm struggling to add content.
Jay Elango
2 years
ago
17/04/2023
Hi Ella,
I am looping in the Support Team to further assist you with adding the content in the Asset Manager.
Support Team - Here is the customer email for your reference,
Ella.Sorensen@vitalproteins.com
Sprinklr's Community
2 years
ago
17/04/2023
Hi Ella,
Thank you for your patience. I hope you are doing well.
We reviewed your query and would like to let you know that user don't have permission to add the asset that’s why user is unable to add the asset in the asset manager. Please refer to the attached screenshot.
I hope this information helps. Please let us know if you need any further assistance we would be more than happy to assist you further.
Thanks & Regards,
Sprinklr Support