Notification for cases that come in the specific colomn
Evheniia.Butenko
Published:
09/28/23 9:46 AM
8 views
2
8
Hi! I work in consumer engagement and monitor mentions of our brand on various social media platforms (FB, TW, YT, TT, LinkedIn). We send cases to the local countries where the consumers reside. Sometimes, markets send cases back to us in the specific column, and I'm wondering if there is a way to receive notifications specifically for that one column when a case is assigned there. It will help us to notice case much faster and reduce engagement time.
+3
Idea
Updated
1 year
Comments
- J
Jay Elango
2 years
ago
05/10/2023
Thank you for your post. We would like to get the Dashboard URL and the screenshot of the columns for which you're looking to get notifications.
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Sprinklr's Community
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09/10/2023
Hello Team,
Could you please let us know the partner name or workspace in which you are looking to have the screenshot?
Thankyou & Regards,
Abdul Akram,
Modern Care Support