Applying Logics in API
V

v-karthikss

Published:

06/12/23 5:08 PM

20 views

5

20

Based on Dashboard,there are some logic derived metrics. How can i apply that in API where i am not able to.
For instance:

Microsoft SOC

Topic Tag – AI Brand SIP

Calculation = Microsoft + AI Mentions (AI Brand SIP) / All AI conversation defined by the top line dashboard queries above

Delta - Change in percentage of SOV from the previous week

Can anyone know how to apply filters with logic calculation derived?@sprinklerapi @sprinklradmin @sprinklr_community 

Question

Updated

2 months

 

Comments

  • V

    v-karthikss

    2 years

    ago

    15/06/2023

    @Jay @sprinklr_community any update on this?

    • J

      Jay Elango

      2 years

      ago

      15/06/2023

      @vkarthikss​ I have raised a support team to get you the required access to the Advertising module. I'll keep you posted shortly. 

    • J

      Jay Elango

      2 years

      ago

      19/06/2023

      @vkarthikss I have moved this query from the support team to the internal Microsoft Support Team. 

  • V

    v-karthikss

    2 years

    ago

    14/06/2023

     
    @Jay   @sprinklrteam ..Yeah i dont have the access where to raise and get that
    • J

      Jay Elango

      2 years

      ago

      14/06/2023

      @vkarthikss​ I will connect you with the right team for getting the access. I will update you shortly. 

  • J

    Jay Elango

    2 years

    ago

    13/06/2023

    Hi @vkarthikss,

    Thank you for your patience. We checked internally with our SME regarding your query, looks like you'll need to create a custom metric with necessary logic in Sprinklr. Next, you need to import that custom metric data using API. Here is a helpful article that shows how to create a custom metric and how to import these custom metric data. 

    Hope this helps. 

    • V

      v-karthikss

      2 years

      ago

      13/06/2023

      @Jay   Thank you. It would be so nice if the next level of action from the team could be approached at the earliest.

      • J

        Jay Elango

        2 years

        ago

        13/06/2023

        @vkarthikss​ I am following up on this case and moved it to high priority. 

    • J

      Jay Elango

      2 years

      ago

      13/06/2023

      Hi @vkarthikss - Thank you for your post. I'm looping in the support team for further investigation. 

       
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