Digital Customer Service

Digital Customer Service

Delivering support across SMS, voice, chat, social, and most digital channels with Sprinklr Service—built on the world’s only unified customer experience management platform (Unified-CXM) and powered by the most advanced AI engine designed for the enterprise

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Embed HTML Button in Guided Workflow

We are surfacing an external guided workflow to our customers. We do not like the look of hyperlinking our terms of service in the Description Text field.We tried using an HTML Display to allow for an HTML button, and it didn't work. Our thought is because it is a Display only and doesn't fully supp

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