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Hello folks! 👋🏻Feeling stuck on what to post next on social? Or maybe you're winging it every week and hoping for the best? 😅We've all been there.That's why we've put together this super-handy guide on how to create a social media content calendar — complete with a free template to make you

For my customer I'm manually creating a case from a guided workflow. In the fields 'From Social Network' and 'Social Network' I enter "EMAIL" and "Email". The created case is shown with an Email Icon in the Engagement Dashboard. If I want to show a different Icon, is that possible? And if it is, whi

In schedule callback API - 2 fields related to slots slotConfigId, slotDefinitionId are asked which are mentioned to be unique however when we fetch details about slots - all slots seem to have same IDs.   Is this expected behavior?

Sprinklr Platform Integrations & Apps | Sprinklr lists Salesforce Knowledge as an integration option for knowledge-base use. There is no detail behind this logo panel, though and nothing in the developer documentation that explains how to integrate Salesforce Knowledge with Sprinklr. I find litt