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Ashutosh Goel
18 days
24 views
Ritika Anand responded
16 days
ago
how we can setup an auto-response (templatised) which is triggered after 7 days from last brand response, for cases where a custom filed is specifically tagged for this purpose?
1
24
90119
16 days
13 views
Allison Fasching responded
9 days
ago
How can I automatically receive incoming emails? When I’m on “Email Direct Status,” I don’t receive any emails. Is there a setting I need to adjust?
1
13
Ilaria Dambrosio
11 days
12 views
Ritika Anand responded
9 days
ago
How can I retrieve the right string to make a canned response automatically include the sender's name? I was using the following for another client of mine, but I am not sure if it is universal or environment-specific: %%[CASE__c_62971714a2f0142c8d7aed0c:Last Name] To use for canned responses in C
1
12
yuan.zi
18 days
24 views
Allison Fasching responded
8 days
ago
Hi group, I've run into a bit of a challenge lately. Is there an effective way to segment the fetching data by country without compromising data accuracy? For instance, I’m looking to perform a comparative analysis between Australia and New Zealand on the same topic, but don't know how to achi
1
24
jennygao
9 days
13 views
Allison Fasching responded
8 days
ago
Hi, question for folks who’ve set up new dashboards or data sources. How do you typically validate that the data is complete and accurate? Specifically: Do you run an initial reconciliation? What does that process look like? How long do you validate before trusting the new setup? Any common gaps
1
13
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