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Conversations
ALL CONVERSATIONS
Chetan Tiwari
28 days
21 views
Tushar Sharma responded
28 days
ago
Context: Live Chat cases which have received DSAT, get assigned to Client's CS Supervisor team directly at 8am the next day, through Business Hours Condition from a case update rule.Use Case: To set status of a user group as 'Available' at 8am IST. Issue: For assignement, the status should be 'Avail
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Shakeel Akhtar
28 days
12 views
Ritika Anand responded
5 hours
ago
Hi Team, For our use case, there needs to be particular notification settings for the users. As far as we understand, for bulk updating, we can request the backend team to perform a one-time action for all sets of notifications required. However, the use case is that multiple users are added to th
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12
Bülent KARGIN
29 days
17 views
Tashu Aggarwal responded
2 days
ago
Hi, I would like to have some informations about the Data Governance in Conversational Analytics like:a. Does the data processing happens only within the Sprinklr Environment or also out of the Sprinklr Environment for usage other AI Modells?b. Are the Conversation and Analysis data stored only wit
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Jaimie Selwa
23 days
12 views
After a short summer break from webinars, we’re back and excited to kick off the second half of the year with fresh programming for our Sprinklr Champions. As we plan for Q3 and Q4, we’d love to hear what you want to see, whether it’s: Customer spotlights showcasing how peers
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12
Allison Fasching
2 days
4 views
We’d love to hear how Sprinklr has helped you and your team! Your stories make a big difference and help other professionals discover what’s possible with Sprinklr. Take a few minutes to drop a quick review on Gartner Peer Insights, and once it’s published, you’ll get a $25
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