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Hi everyone, We’re currently working on a WhatsApp integration involving Third party bot building platform, and Sprinklr, and I’d appreciate some guidance to confirm if our expected flow aligns with best practices or if any adjustments are needed. Here’s the flow we’ve designed: A customer sends a

Hello folks!Have you noticed how social media collabs are everywhere lately?Brands collabing with brands. Creators collabing with brands. Even brands + Netflix + Taco Bell doing wild crossovers.And honestly… some of them slap. Others? Total chaos.That’s the thing — social media co

Join us for our quarterly Thriving Together: Women at Work, a virtual gathering designed to foster connection and conversations among women professionals. Following the positive feedback from previous events, we're excited to bring customers together once again to share thoughts, insights and advice

Hello, I'm having issues with columns that are setup in an engagement dashboard that are not showing in the dropdown in the care console. The dashboard consists of some columns in the category Case Management, One column in the category Sprinklr Live Chat and a Column in the category Automatic Aler