20-minute Ask-Me-Anything Series

How to Turn Every Interaction into a Positive Customer Experience

Dive into exclusive insights with Dan Gingiss, customer experience expert and author of The Experience Maker

Unfiltered insights:
No slides, just real talk

How can you use CX to help your brand standout? What is the new benchmark for customer care in social media? How will AI fuel innovation in customer experience?

In this third edition of CX Unfiltered: The 20-minute Ask-Me-Anything Series, we speak to Dan Gingiss. Dan believes that a remarkable experience is your best competitive advantage. His 20-year professional career included leadership positions at McDonald’s, Discover and Humana.

Ask Dan about:

• CX for competitive advantage

• Social customer care in the AI era

• Creating a customer-centric culture

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